Electronic prescription, Heraklion
19

Doctors for Electronic prescription in Heraklion

About the specialist

Lasithiotakis Ioannis is a Specialist Rheumatologist, awarded a PhD from the Medical School of the National and Kapodistrian University of Athens. He maintains a private practice in Heraklion, Crete, where he manages the treatment of diseases such as osteoporosis, osteoarthritis, cervical pain, low back pain, sciatica, degenerative spondyloarthropathy, herniated intervertebral discs, and various tendinitis conditions. He specializes in epicondylitis, periarthritis, collagen diseases, lupus, vasculitis, rheumatoid arthritis, psoriatic arthritis, ankylosing spondylitis, and all autoimmune diseases. He has participated in numerous therapeutic protocols and international conferences. His work and studies have been published in several worldwide and Pan-European conferences, as well as reputable Greek and international medical journals and reviews. He is a member of multiple scientific societies and has specialized in the treatment of musculoskeletal disorders. Finally, he serves as the Director of the Rheumatology Department at Creta InterClinic.

  • Electronic Prescribing
    • Electronic Prescribing

Maurolenis 20, Heraklion, ΚΡΗΤΗ

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About the specialist

Maria Fragkioudaki is a Hematologist and maintains a private practice in Heraklion, Crete. She is a graduate of the Medical School of the University of Crete, as well as holding a degree from the Department of Biology of the same University. In her private practice, she manages a wide range of cases, respecting the individual needs of each patient.

Dimokratias 22, Heraklion, ΚΡΗΤΗ

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About the specialist

Dr. Epitropakis Georgios is a Dermatologist - Venereologist who maintains a private practice in Heraklion. He specializes in clinical and aesthetic dermatology as well as dermatologic surgery, and his clinic offers a wide range of procedures and treatments. In addition to cryosurgery and diathermy, he provides treatments for alopecia and hair disorders, such as hair loss, as well as nail treatments (onychomycosis). Treatments for hyperhidrosis of the armpits, palms, and soles using botulinum toxin (Botox) are also performed. As a dermatologist, he manages cases and provides treatments for acne, psoriasis, vitiligo, skin allergies, and warts. As a venereologist, he additionally monitors and treats condylomas and HPV infections. Dermatologic surgery involves the surgical removal of various skin lesions under local anesthesia, performed within the clinic. Various dermatologic surgical procedures are conducted at the clinic, with the primary being the surgical excision of nevi (skin moles), both on the face and body, following dermoscopy—a specialized imaging technique used to examine moles for potential melanomas. Daily, he treats numerous aesthetic dermatology cases, including wrinkle treatments with hyaluronic acid fillers, considered the safest, painless, and most natural method for wrinkle restoration, as well as facial mesotherapy, chemical peels, and anti-aging treatments.

  • Electronic Prescribing
    • Electronic Prescribing
      Παρέχεται και εξέταση
    • Two-month Electronic Prescribing
      Παρέχεται και εξέταση
    • Three-month Electronic Prescribing
      Παρέχεται και εξέταση

Epitropakis Georgios Leoforos Dimokratias 59, Heraklion, ΚΡΗΤΗ

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About the specialist

Dr. Xatzinaki Kalliopi, MD, MSc, is a Specialist in General - Family Medicine and maintains her private practice within the "Mesogeios-Diagnostic Centers," located at Chryssostomou 74 and Knosou Avenue 69 in Heraklion, Crete. She graduated from the Medical School of the University of Patras and completed her specialization in General - Family Medicine at Venizeleio - Pananio Regional Hospital of Heraklion. She holds a postgraduate diploma specializing in "Vaccinations and Infection Prevention" and has extensive clinical experience in managing emergency and chronic cases. In her private practice, she provides high-level medical services, focusing on prevention, early diagnosis, and treatment of primary healthcare conditions affecting the entire family: management of infections, injuries, surgical and pathological cases, prevention and management of Diabetes Mellitus, Arterial Hypertension, Dyslipidemia, Osteoporosis, Obesity, Asthma, Chronic Obstructive Pulmonary Disease, Depression, Anxiety Disorder, and other chronic diseases, smoking cessation, issuance of medical certificates and attestations, and a holistic approach to the geriatric patient. Additionally, she conducts home visits when deemed necessary. Finally, she actively participates in scientific conferences and educational programs, aiming at her continuous professional development and provision of optimal care to her patients.

Ιατρείο Γενικής/ Οικογενειακής Ιατρικής Χρυσοστόμου 74, εντός Μεσόγειος Διαγνωστικά Κέντρα, Heraklion, ΚΡΗΤΗ

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About the specialist

Dr. Nikolaos Kostakis is a General Practitioner with extensive professional experience in both Greece and abroad. He began his medical career in 2008 as a rural doctor at the Health Center of Siteia. From 2009 to 2010, he worked as a private physician at the "Cretan Medi Help" Medical Center in Heraklion, and in 2010, he continued his private practice at the "Asklipieion of Crete" private clinic. Between 2010 and 2011, he served as a rural doctor fulfilling his mandatory service at the Regional Clinic of Menetes in Karpathos. In 2013–2014, he gained international experience as a resident in General Practice at the "FLEN" Health Center in Sweden, and he completed his residency in Greece at the University General Hospital of Heraklion (PAGNI) from 2014 to 2017. Since 2017, he has been serving as a General Practitioner at the 1st Local Health Unit (TOMY) in Heraklion, and since 2025, he also maintains a private medical practice in the same city. He holds a medical degree from the Second University of Naples in Italy.  

  • Electronic Prescribing
    • Electronic Prescribing
    • Three-month Electronic Prescribing

Λεωφόρος Ανδρέα Παπανδρέου 11, Γάζι, Heraklion, ΚΡΗΤΗ

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About the specialist

Askoksylaki Kalliopi is a Dermatologist - Venereologist who maintains a private practice in Heraklion, Crete, in a patient-friendly and fully equipped environment. The doctor completed her studies at the Medical School of Sofia University and subsequently specialized in Dermatology - Venereology at the General Hospital of Western Attica "Agia Varvara" (Former Infectious Diseases Hospital) and at the University Hospital of Heraklion. She manages cases covering the entire spectrum of dermatology, both aesthetic and clinical. Patients suffering from hair loss, acne, and psoriasis receive comprehensive information and an evidence-based treatment plan. Additionally, regarding aesthetic dermatology, she has state-of-the-art equipment, such as laser hair removal devices and surgical lasers, used for both facial rejuvenation and the treatment of warts. Men and women of all ages can be informed about the safest techniques in wrinkle treatment, mesotherapy, peeling, as well as liposculpture.

Minoos 84, THerissos, Heraklion, ΚΡΗΤΗ

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About the specialist

Vasilakis Mixalis is a Gynecologist - Obstetrician and maintains a private practice in Heraklion, Crete. He holds a Doctorate in Medicine from the University of Vienna, where he specialized in Gynecology - Obstetrics. He has many years of clinical experience and collaborates with Euromedica MITERA and the Asklipieion of Crete. Additionally, he has participated in numerous conferences both abroad and in Greece.

  • Electronic Prescribing
    • Electronic Prescribing

Arhiepiskopou Makariou 22, Heraklion, ΚΡΗΤΗ

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About the specialist

Papadakis Georgios is a Dermatologist - Venereologist and operates a private practice in Heraklion, Crete. He specializes in Aesthetic and Interventional Dermatology as well as Venereology and has participated in numerous Greek and European conferences aimed at continuous education in his field. The physician maintains a collaboration with the University General Hospital of Heraklion (PAGNI). His practice offers a wide range of services, tailored to the individual needs of each patient.

  • Electronic Prescribing
    • Electronic Prescribing
    • Two-month Electronic Prescribing
    • Three-month Electronic Prescribing

Panarous 7, Heraklion, ΚΡΗΤΗ

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About the specialist

Papadakis Ioannis is a Surgeon Otolaryngologist and maintains a private practice in Heraklion, Crete. He holds a degree from the Medical School of the University of Crete and completed advanced training in Otolaryngology in the United Kingdom at various National Health Service (NHS) hospitals. Specifically, among others, he worked at Princess Victoria Hospital in Scotland, Basildon & Thurrock University Hospital, Princess Alexandra Hospital in Essex, as well as Pilgrim Hospital. At his private clinic, services provided include hearing measurement/tympanometry, vertigo assessment, allergy testing, otomicroscopy, endoscopic examination, and sleep study. As part of ongoing medical education aimed at maintaining, developing, and improving medical knowledge and surgical techniques, the doctor participates annually in specialized conferences, seminars, and in the annual revalidation of doctors in the United Kingdom (GMC revalidation). Finally, he is a member of the European Academy of Allergy and Clinical Immunology, the European Rhinology Society, and the British Medical Association.

  • Electronic Prescribing
    • Electronic Prescribing

THalita 18, Heraklion, ΚΡΗΤΗ

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About the specialist

Kavroxorianos Spyros is an Obstetrician – Gynecologist MSc with experience in routine gynecological examinations, pregnancy monitoring, and the investigation and treatment of infertility. At his clinic in Heraklion, Crete, he provides personalized care with a modern and scientifically substantiated approach. He has significant education and continuous training in the field of reproductive medicine, aiming to offer high-quality healthcare services. He collaborates with modern medical facilities such as Asklipieion of Crete, Genesis Crete, and Genesis Athens, providing comprehensive care in obstetrics and gynecology. He has completed postgraduate studies at the National and Kapodistrian University of Athens, specializing in Human Reproduction, as well as specialized training in the same field. Additionally, he has basic life support training and studies in Medicine. His professional experience includes work at specialized reproduction centers and collaboration with recognized organizations in assisted reproduction, emphasizing scientific accuracy and patient safety. He is a member of scientific and professional associations such as the European Society of Human Reproduction and Embryology, the General Medical Council, the Hellenic Society of Reproductive Medicine, and the Panhellenic Medical Association. He actively participates in scientific activities and has contributed to academic publications in the field of reproductive medicine.

Ζωγράφου 7, Heraklion, ΚΡΗΤΗ

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About the specialist

Vasilaki Atalanti is a Surgeon Gynecologist - Obstetrician with a private practice in Heraklion, Crete since 1995. She graduated from the Medical School of the National and Kapodistrian University of Athens and completed her specialty training at the Obstetrics Clinic of the University General Hospital of Heraklion (PAGNI). Additionally, Dr. Atalanti has participated in numerous postgraduate seminars and scientific conferences, both in Greece and abroad, aiming for continuous professional development. In her private practice, she offers a wide range of services, always respecting the individual needs of each patient.

  • Electronic Prescribing
    • Electronic Prescribing

Daidalou 30-32, Heraklion, ΚΡΗΤΗ

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About the specialist

Ο Μεραμβελιωτάκης Εμμανουήλ είναι Γενικός Γιατρός και διατηρεί ιδιωτικό ιατρείο στο Ηράκλειο Κρήτης. Είναι απόφοιτος της 1ης Ιατρικής Σχολής του Πανεπιστημίου του Καρόλου στην Πράγα, από όπου αποφοίτησε με βαθμό Λείαν Καλώς. Κατά τη διάρκεια της αναμονής του για την ειδικότητα της Γενικής Ιατρικής, μετακόμισε στο Ηνωμένο Βασίλειο, όπου δούλεψε ως locum ιατρός σε διάφορα νοσοκομεία της χώρας και σε διάφορες ειδικότητες, με τελευταία θέση στο Northern Ireland Cancer Centre, με τον βαθμό του Staff Grade. Την ειδικότητα της Γενικής/Οικογενειακής Ιατρικής την τελείωσε το 2010 στο Βενιζέλειο Νοσοκομείο Ηρακλείου. Από το 2011 μέχρι σήμερα δουλεύει ως Επιμελητής ΕΣΥ στο ΚΥ Μοιρών. Βασικά ενδιαφέροντα πέραν των καθημερινών υποχρεώσεων είναι οι συμπεριφορικές παρεμβάσεις στην Πρωτοβάθμια Φροντίδα Υγείας (ΠΦΥ) και ειδικότερα στην παχυσαρκία, τον ΣΔ και το κάπνισμα. Έχει ολοκληρώσει την θεωρητική μετεκπαίδευση στη Γνωσιακή Συμπεριφορική Ψυχοθεραπεία στην Ιατρική Σχολή του Πανεπιστημίου Κρήτης. Έχει κάνει αρκετές ομιλίες σε θέματα παχυσαρκίας σε πανελλήνια και τοπικά συνέδρια. Ενεργό μέλος της Ελληνική Ιατρική Εταιρεία Παχυσαρκία (ΕΙΕΠ) από 12ετίας.

Ζωγράφου 8, Heraklion, ΚΡΗΤΗ

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About the specialist

Loulakis Emmanouil is a Urologist - Andrologist and maintains private clinics in Heraklion and Alikarnassos, Crete. He specialized at the Surgical Clinic of the General Hospital of Rethymno and subsequently began his urology specialty at the Urological Clinic of the Chania Hospital, where he stayed for 2 years before completing his training at the University Urological Clinic of Heraklion Hospital. During his specialty training, he attended numerous seminars and conferences and participated in the authorship of scientific articles. He has been involved in many surgical procedures, performed numerous prostate biopsies, has extensive experience in an andrology clinic, and for one year conducted urodynamic assessments. For these reasons, he is always prepared to handle even the most complex urological problems, with the aim of ensuring the health of each patient.

  • Electronic Prescribing
    • Electronic Prescribing

Leoforos Knosou 174, Heraklion, ΚΡΗΤΗ

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About the specialist

Astrakianakis Antonios is a Pathologist who maintains a private practice in the center of Heraklion, Crete. He is a graduate of the Medical School of the National and Kapodistrian University of Athens and has specialized in Internal Medicine at the 3rd Pathology Clinic of the General Hospital of Heraklion "Venizeleio". He regularly attends conferences and continuing education courses in Greece and abroad, with a focus on diabetes mellitus, arterial hypertension, and dyslipidemias. In his practice, he manages chronic and emergency cases within the spectrum of pathology, while also issuing health certificates for sports, employment, and driving licenses. In parallel with his private practice, he has previously worked as a Pathologist at the Regional Health Unit of EOPYY (formerly IKA) in Heraklion, at the First Aid Station of Heraklion Airport as an inspecting physician, and has served as a pre-examination doctor and member of various committees of the Disability Certification Center (KEPA), as well as on the Supreme Health Committee for Pension Awards of OGA.

  • Electronic Prescribing
    • Six-month electronic prescribing
    • Electronic Prescribing
    • Three-month Electronic Prescribing

Daidalou 30-32, Heraklion, ΚΡΗΤΗ

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About the specialist

Volonakis Ioannis MD, FEBU is a Urologist - Andrologist who maintains a private practice in Heraklion, Crete. He holds a medical degree from the "La Sapienza" University in Rome and is specialized in Urology, having trained at Venizeleio Hospital of Heraklion and the University Hospital of Heraklion. During his career, he has served as an Assistant Consultant at the General Hospital of Chania. Currently, in his private practice, he manages conditions and provides services covering the entire spectrum of his specialty, including prostate diseases, erectile dysfunction, and prostate cancer. Additionally, he is a member of the European Board of Urology in Brussels, the Hellenic Urological Association, and the European Association of Urology. He continuously updates his knowledge on the latest advancements in his field by participating in national and international conferences.

  • Electronic Prescribing
    • Electronic Prescribing
      Μόνο συνταγογράφηση φαρμάκων ή συνταγοράφηση εξετάσεων.

Leoforos Ionias 221, Heraklion, ΚΡΗΤΗ

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About the specialist

Loumpakis Polyxronis is a Urologist - Andrologist and maintains a private practice in Heraklion, Crete. He graduated from the Medical School of the University of Crete and has completed postgraduate training in the Urodynamic Testing Department of the Athens Polyclinic. He has served as a Fellow at the Urology Clinic of Guy's Hospital in London, was Head of the Urodynamic Laboratory at the University General Hospital of Heraklion, and currently serves as an Attending Urologist for IKA-ETAM and OPAD, as well as a Private Urologist and Head of a Private Urodynamic Laboratory. He is a member of the European Board of Urology and has participated in numerous conferences in Greece and abroad, while also publishing his research in international and Greek scientific journals.

  • Electronic Prescribing
    • Electronic Prescribing

Agiou Mina 18, Heraklion, ΚΡΗΤΗ

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About the specialist

Η Δρ. Aλεξάνδρα Κάββαλου είναι Παιδοπνευμονολόγος – Παιδίατρος με πλήρη ειδικότητα και εξειδίκευση στη Γερμανία. Είναι απόφοιτος της Ιατρικής Σχολής Αθηνών, όπου εισήλθε με πανελλαδικές εξετάσεις στη δεύτερη θέση, και κατά τη διάρκεια των σπουδών της υπήρξε ακαδημαϊκός υπότροφος του Εθνικού Ιδρύματος Κρατικών Υποτροφιών καθώς και του Ιδρύματος Παπαδάκη. Μετά την αποφοίτησή της με βαθμό 8.3/10 μετέβη στη Γερμανία, όπου και πραγματοποίησε την ειδικότητά της στην Παιδιατρική στην Παιδιατρική Κλινική του Πανεπιστημίου του Έσσεν. 

Στη συνέχεια απέκτησε την ειδικότητα της Παιδιατρικής ενώ το ίδιο έτος απέκτησε το Δίπλωμα Υπερήχων στα παιδιά από την Γερμανική Εταιρεία Υπερήχων. Μετεκπαιδεύτηκε στην Παιδοπνευμονολογία στο Τμήμα Παιδοπνευμονολογίας, Κυστικής Ίνωσης και Ιατρικής Ύπνου στην Πανεπιστημιακή Παιδιατρική κλινική του Έσσεν η οποία αποτελεί παγκόσμιο κέντρο αναφοράς στην Παιδοπνευμονολογία. Απέκτησε την εξειδίκευση της Παιδοπνευμονολογίας μετά από εξετάσεις στον Ιατρικό Σύλλογο Βόρειας Ρηνανίας- Βεστφαλίας και εργάστηκε στο Πανεπιστήμιο του Έσσεν ως εξειδικευμένη Παιδοπνευμονολόγος έως και το 2024. Καθ´ όλη την σταδιοδρομία της στο Πανεπιστημιακό Νοσοκομείο του Έσσεν έχει συμμετάσχει ενεργά στην εκπαίδευση φοιτητών Ιατρικής Σχολής και ειδικευόμενων στην Παιδιατρική πάνω στο αντικείμενο της Παιδοπνευμονολογίας.

Το 2023 απέκτησε το διδακτορικό της δίπλωμα από το Πανεπιστήμιο του Έσσεν πάνω στην Κυστική Ίνωση.

Έχει εργαστεί σε όλα τα αντικείμενα φροντίδας παιδοπνευμονολογικών ασθενών με επιπλέον εξειδίκευση στην κυστική ίνωση, το αλλεργικό άσθμα, την βρογχοπνευμονική δυσπλασία, τις διαταραχές της προωρότητας, στο μακροχρόνιο επεμβατικό και μη επεμβατικό αερισμό, στην ιατρική ύπνου, στις συγγενείς ανωμαλίες των αεροφόρων οδών και σε νευρομυϊκούς/ νευρολογικούς ασθενείς.

Έχει πραγματοποιήσει μεγάλο αριθμό βρογχοσκοπήσεων και έχει πλούσιο συγγραφικό και ερευνητικό έργο με δημοσιεύσεις στα μεγαλύτερα διεθνή περιοδικά Παιδοπνευμονολογίας και Λοιμωξιολογίας (Pediatric Pulmonology, Infectious Diaseases και άλλα). Ακόμη έχει σημαντικές διακρίσεις και πολλές συμμετοχές σε διεθνή συνέδρια σε Ευρώπη και Αμερική. Παράλληλα έχει συμμετάσχει ως sub-investigator σε πληθώρα κλινικών μελετών πάνω στο αντικείμενο της παιδοπνευμονολογίας και της κυστικής ίνωσης.

Τέλος, είναι μέλος διεθνών ιατρικών εταιρειών, μεταξύ των οποίων της Ευρωπαϊκής Πνευμονολογικής Εταιρείας (ΕRS), της Γερμανικής Παιδοπνευμονολογικής Εταιρείας (GPP) καθώς και της Ελληνικής Παιδοπνευμονολογικής Εταιρείας.

Ζωγράφου 11, 4ος όροφος, Heraklion, ΚΡΗΤΗ

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About the specialist
Psychiatrist in Trikala & online. Adult ADHD (DIVA-5), anxiety, depression. English/Greek
  • Electronic Prescribing
    • Electronic Prescribing
      Προηγείται κλινική εξέταση και λήψη ιστορικού.

Remote availability

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About the specialist

Tsixlakis Mixail is a Urologist - Andrologist with a private practice in Heraklion, Crete. He is a graduate of the Medical School of the University of Patras and has extensive experience in prostate diseases, benign prostatic hyperplasia, prostate cancer, and erectile dysfunction. He specialized as a Urologic Surgeon at the University General Hospital of Heraklion. The doctor serves as the general secretary of the administrative board of the Medical Society of Heraklion, Crete. At his private practice, he provides specialized services tailored to the individualized needs of his patients.

  • Electronic Prescribing
    • Electronic Prescribing

Zografou 10, Heraklion, ΚΡΗΤΗ

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Cognitive Behavioral Therapy (CBT)
mental health

What it is

Cognitive Behavioural Therapy (CBT) is a form of psychotherapy applied to problems such as depression, anxiety disorders, abuse, relationship and marriage problems, eating disorders and serious mental illness.The therapist emphasizes what is happening in the current life rather than the past and what led to the difficulties.

Approach

Identifying the distortions in a person's thinking that are causing problems and then examining these in the light of reality. Understanding the behaviour and motivations of others and using problem-solving skills to deal with difficult situations. Dealing with fears rather than avoiding them. Role-playing to better prepare for potentially problematic interactions with others. You become your own self-therapist.

How it could benefit you

Helps the individual to change dysfunctional thought patterns and behaviors. Improves your functioning and quality of life by helping to change patterns and behaviours. Teaches you to be your own self-therapist.

Dialectical Behavioural Therapy (DBT)
mental health

What it is

It is a form of psychotherapy that teaches a person to identify negative thought patterns and change them. DBT reinforces the acceptance that all your thoughts are valid, as they are part of your life experiences and who you are. The person acts by doing the best they can for the moment. It is used for people with suicidal behavior, post-traumatic stress disorder, substance use disorder, bipolar disorder, eating disorders, ADHD, depression, anxiety.

Approach

DBT focuses on acceptance and change. It helps the person to get to know themselves better, to think about why they do what they do, without judgment. Replacing a negative behavior or habit with ones that can improve the quality of life. Dialectic is the idea that two different things can be true at the same time. At the same time as accepting yourself exactly as you are, comes the recognition of your effort to change.

How it could benefit you

It helps you make positive changes in the way you act. It identifies your negative thought patterns and changes them, helping to make positive changes in the way you act. Teaches you ways to manage intense emotions and stressful thoughts when they occur.

Humanistic psychotherapy
mental health

What it is

Humanistic therapy is a form of psychotherapy in which self-awareness and self-acceptance are considered the keys to personal growth. It emphasizes creativity, collaboration and interaction between the individual and the therapist, using techniques such as role-play.

Approach

Each person is a combination of mind, emotions, body and soul with unique experiences and events. No single life event, personality trait or psychological diagnosis defines you.

How it could benefit you

It improves self-awareness and self-confidence, helps you understand how your past affects your present, how to deal effectively with stressful situations, improves human relationships and helps you better manage your emotions.

Psychodynamic psychotherapy
mental health

What it is

Psychodynamic psychotherapy is talk therapy that aims to understand current thoughts and feelings through the behaviours shaped by past experiences and the past. Understanding the past can help you avoid repeating unhelpful patterns that have existed in it and facilitate your quality of life alongside relief from distressing symptoms. It is used in depression, anxiety, interpersonal problems, addictions, trauma, eating disorders, personality disorder.

Approach

Psychodynamic psychotherapy provides a space to explore and understand how unhelpful patterns from the past may be influencing our current difficulties. Defence mechanisms are explored and how our feelings and behaviours in the present are shaped by our past experiences.

How it could benefit you

It helps people to live a healthier life. There may be things in a person's unconscious that they are not aware of that cause them pain or keep them stuck in the past. Identifying these and understanding them can lead you to move forward.

Systemic psychotherapy
mental health

What it is

Systemic psychotherapy is an approach about how the individual acts as part of a wider group or broader system of relationships: family, partner relationship, work, friendships, and social environment. This approach connects communication and interaction patterns with a problem or a difficulty that the individual may be experiencing.

Approach

Systemic psychotherapy identifies behavioral patterns within a persons’ relationships and in the way someone connects with others. It helps the individual understand themselves more effectively, along with their roles and communication style and supports them in developing more functional ways of thinking and communicating within their system.

How it could benefit you

It helps improve understanding of relationship and family dynamics. It can change dysfunctional communication and behavior patterns within the system, strengthen empathy, support the development of stronger relationships and help with managing conflicts and difficulties.

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